Privacy Policy

1.Introduction

Gemme Specialty Chemicals Co., LTD. (referred to as "Gemme" or "we") is committed to protecting the information of individuals or entities using the services of GEMMECORP.COM (referred to as "the Services"). This Privacy Policy outlines how we collect, store, use, and share the information provided through your use of the Services. The main points include:

• What information Gemme may obtain from your use of the Services;
• How Gemme uses the information it obtains;
• When Gemme shares information with others;
• How you can control Gemme’s use and sharing of your information.

During your use of the Services, you may encounter links to websites, programs, or other services provided by third parties. These third-party services are not covered by this Privacy Policy and have their own policies regarding the collection, use, and sharing of information. We recommend that you review these policies, but Gemme is not responsible for the privacy practices of such third parties.

2.What Information Does Gemme Collect?

When you use the Services, such as registering an account, we will request necessary personal information, including but not limited to your name, gender, date of birth, occupation, marital status, anniversary, address, contact details, email address, social network service IDs, answers to security questions, purchase history, and credit card information (for payments).

Additionally, as you use the Services, we will collect information related to your usage, including but not limited to device information, which falls into the following categories:

Device Information - This refers to information related to the device you use to access the Services, such as hardware model, IMEI number and other unique device identifiers, MAC address, IP address, operating system version, and device settings.

Log Information - This refers to information related to your usage of the Services, such as the time and duration of your use, search queries entered through the Services, and any information stored in cookies set on your device.

Interaction Information - This includes information you actively provide while using certain Services, such as feedback on our services or products, images you upload, and information about the services or products you select.

Voice Information - This includes voice commands and related data used for recognition and responding to instructions.

Within the limits permitted by law, we may also obtain certain information from third parties and may combine it with information we receive or have about you.

Apart from the above methods, if the collection of certain information is necessary for providing you access to the Services, we will also collect it directly. By choosing to use the Services, you agree to our collection practices and the provisions of this Privacy Policy.

You may choose not to provide certain types of information, but this may affect your ability to use some Services.

3.How Will Gemme Use the Information It Collects?

We may use the information we collect for the following purposes:

• To provide and maintain the GEMMECORP.COM services.
• To analyze, assess, and improve the products and services we offer.
• To understand how customers use the GEMMECORP.COM services.
• To develop new products and services.
• To provide an easier and more user-friendly navigation experience.
• To protect and defend our rights and property, including taking legal action if necessary.
• To process payments for content you purchase.
• For marketing and advertising purposes (including promotional advertisements and information).
• To maintain internal records.

4.Information Sharing

Generally, we do not share your information with third parties. However, the following exceptions apply:

• If you consent to the use of voice information, we may share your voice data with third-party service providers who perform voice analysis on our behalf, to respond to your voice commands and for voice recognition.
• When we engage third-party vendors to provide necessary assistance, including CRM system providers and SMS service providers for authentication purposes on GEMMECORP.COM.
• In response to court orders, requests from other government authorities, or compliance with mandatory legal requirements.
• During business activities such as mergers or sales of all or part of Gemme's business (including departments or subsidiaries), where information may be disclosed to potential buyers and their professional advisors.
• To protect and defend our rights and property, including taking legal action if necessary.
• To ensure the safety or protection of our users or the public.

Gemme may also share personal and non-personal information (including device information, log information, interaction information, and voice information) with its global branches and subsidiaries for the purposes described in this Privacy Policy.

5.International Transfers

To provide you with the services of GEMMECORP.COM or for any other purposes described in this Privacy Policy, we, our affiliates, and vendors may store or use information (including your personal information) in countries outside of your own. Many of these countries may not have data protection laws that offer the same level of protection as those in your country. By accepting this Privacy Policy, you expressly consent to our, our affiliates', and vendors' storage or use of your information in their respective jurisdictions according to this Privacy Policy.

6.How Long Will Gemme Retain My Personal Information?

We will retain your personal information for as long as necessary to provide the GEMMECORP.COM services and for any other purposes described in this Privacy Policy.

7.About Cookies

"Cookies" include similar technologies such as text files, pixels, clear GIFs, log files, web beacons, or other tracking files. Once installed on your device, cookies can identify you across different websites, services, devices, or browsing sessions. If you access the services using a web browser, you can configure your browser to accept all cookies, reject all cookies, or notify you when cookies are sent. However, please note that disabling cookies may affect your ability to access all or part of the services.

8.Security

We use commercially reasonable efforts to protect the confidentiality of your information. However, due to inherent limitations of the internet, evolving technology, and other factors beyond our control, we cannot guarantee that communications between you and our servers will not be accessed by unauthorized third parties, or that there are no security vulnerabilities in our data exchanges. We are not responsible for any disclosure of personal information resulting from transmission errors or unauthorized or illegal actions by third parties.

9.Changes to Gemme's Privacy Policy

Gemme may update this Privacy Policy from time to time. If significant changes are made to the Privacy Policy, we will notify you through the contact information you have provided. If you do not accept the updated Privacy Policy, certain services may be restricted.

10.Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [[email protected]]。

Last updated：[January 1, 2024]